The Fountains at Canterbury will be permanently closing our community during the coming months. In making this difficult decision, we have assembled a team to assist both residents and associates throughout this transition.

The wellbeing of our residents remains our priority during this transition. The dedicated associate team at The Fountains at Canterbury will continue to care for residents with special considerations to ensure this time is as stress-free and as smooth as possible. Watermark’s extensive and qualified network of resources will ensure our community operations continue smoothly and assist our community team in delivering high quality service to residents.

Q & A

Find answers to your questions below or contact us at canterburyinfo@watermarkcommunities.com.

Why is The Fountains at Canterbury closing? Like many other businesses, The Fountains at Canterbury has faced ongoing challenges from the financial impacts of the COVID-19 Pandemic throughout the past two years. Unfortunately, the financial prospects of continuing as a senior living community could not be sustained.

When is The Fountains at Canterbury closing? Closing of the community will occur in two phases based on residential agreements.

Assisted Living and Memory Care relocations will be completed by September 30, 2022.

Skilled Nursing residential agreements provide for stays to continue on an individual basis with all stays to end by September 30, 2022.

Independent Living residential agreements vary and provide up to six months from the last date of the month following date of closure notice (by December 31, 2022) to complete relocation.

What will happen to the community after closing? The property owner is evaluating alternative uses for the land and buildings.

What will happen to the residents and associates after closing? The Watermark community team is working together with residents, families and associates to navigate a smooth transition. We are providing residents and families with options for senior living communities in the area, as well as inviting representatives from local senior living communities to The Fountains at Canterbury for onsite presentations. Associates will also be provided with information on local senior living communities to assist them in seeking new employment.

Residents and Families

Will I receive a refund? Current independent living residents will be refunded their contractual amount due within 30 days of their move out date. For unoccupied independent living residences, any contractual amounts due will be refunded 30 days from the date of this notice.

How soon do I have to move? We encourage residents to explore senior living options as soon as possible to ensure availability. Assisted Living and Memory Care residential agreements provide for relocations to be completed by September 30, 2022. Skilled Nursing residential agreements provide for stays to continue on an individual basis with all stays to end by September 30, 2022. Independent Living residential agreements vary and provide up to six months from the date of closure notice (by December 31, 2022) to complete relocation.

Will you provide moving assistance? Our community team can assist you with information and resources to help plan your transition. To schedule an appointment with the community team, contact Sales Director Angela Ulissi at (405)751-3600.

When can I learn more about senior living options for myself or my loved one? We will provide a list of senior living communities in the area. We will also invite representatives from local senior living communities to The Fountains at Canterbury for onsite presentations beginning July 5th.

Will services and amenities continue until the community closes? The wellbeing of our residents remains our number one priority during this transition. The dedicated associate team at The Fountains at Canterbury will continue to care for residents with special considerations to ensure this time is as stress-free and as smooth as possible. Watermark’s extensive and qualified network of resources will ensure our community operations continue smoothly and assist our community team in delivering high quality service to residents. Over time, as more residents transition from our community, some amenities such as transportation and community life activities may change to accommodate smaller groups.

Who can I contact with questions? For assistance with transition services, please contact our community team at (405) 751-3600. For general questions about the community closing, please contact CanterburyInfo@watermarkcommunities.com. For urgent assistance, please contact The Fountains at Canterbury Executive Director, Renee Hoback.